RamProMaster City2020Overview/ram/promaster-city/2020/base/

2020 Ram ProMaster City

Factory specifications, fluid capacities, torque values, EPA fuel economy and the federal safety record for the 2020 ProMaster City.

Transmission Automatic 9-spd

The 2020 Ram ProMaster City pairs an automatic 9-spd transmission with EPA ratings of 21 mpg city, 28 highway, and 24 combined. Owner feedback for this model year is limited to a single structure-related complaint, alongside two recalls. This places it among the quieter years in the model’s 2015–2022 history, where complaints peaked at 87 for 2015 and dropped to just one for 2018.

Model year202220212020

Quick specs

Fluid capacities, tune-up values and fuel economy at a glance.

Lug nut torqueAluminum Wheels: 89.0 ft-lbs, Steel Wheels: 63.0 ft-lbsOEM · verified
EPA fuel economy21/28/24 mpgEPA · verified

Fitment & sizes

Replacement part sizes and factory part numbers — battery, bulbs, filters and belts.

From the factory this vehicle uses OE oil filter 04892339BE. Each part links to every other vehicle that shares it, so a part you already stock may fit more of your fleet than you'd expect.

Tire sizeP215/55R16OEM · verified
Wheel / rim6.5 inOEM · verified

OE service part numbers OEM · verified

Engine oil filter04892339BE
Engine air filter68247339AA
Spark plugSP148183AD
Front wiper blades68266636AA alt 68266321AA
Serpentine belt05281238AA
Thermostat05047264AB alt 05047861AD
Cabin air filter68535617AA

Full specifications

Engine, drivetrain, dimensions and economy.

Engine & drivetrain NHTSA vPIC

TransmissionAutomatic 9-spd

Dimensions & weight NHTSA vPIC

Overall length187.8 in
Overall width72 in
Overall height74 in
Wheelbase121.3 in
Curb weight3549 lb
Track (front / rear)59.4 / 60.2 in

Ratings & economy EPA / vPIC

EPA city / highway / combined21 / 28 / 24 mpg
DrivetrainFront-Wheel Drive
Recommended fuelRegular Gasoline

Service quick specs OEM factory data

Capacities, torques and tune-up values from the factory service manual.

Battery & A/C

RefrigerantR134a
Refrigerant Capacity1.06 lbs
Oil GroupPAG
Oil Type46

Multi-step torque procedures OEM · verified

Camshaft Bearing/Carrier Cap Bolts or Studs — tightening sequence 1 stages
144.0 inch lbs., Step 2: 89.0 inch lbs.44 in
Connecting Rod (Large End) Bearings — tightening sequence 1 stages
115.0 ft. lbs., Step 2: 92°15 ft. lbs
Engine Flywheel Bolts — tightening sequence 1 stages
121.0 ft. lbs., Step 2: 51°21 ft. lbs
Main Bearings — tightening sequence 1 stages
111.0 ft. lbs., Step 2: 33.0 ft. lbs., Step 3: 45°11 ft. lbs
Oil Pump to Cylinder BLock Bolts/Studs — tightening sequence 1 stages
111.0 ft. lbs., Step 2: 22.0 ft. lbs., Step 3: 90°11 ft. lbs

Factory maintenance schedule OEM · verified

Normal service, condensed from the factory interval matrix.

Under the factory schedule, replace the engine oil and filter every 10,000 mi; spark plugs every 100,000 mi; coolant every 10,000 mi. The big-interval services (every 10,000 mi for coolant, and the transmission fluid) are the ones owners most often skip — on a lower-mileage example, assume the original fluids are still in it and check them first.

Every 10,000 miBattery (inspect) · Brake System (inspect) · CV Joint Boot (inspect) · Engine Coolant System (inspect fluid level) · Engine Coolant System Hoses (inspect) · Engine Oil (drain & refill)
Every 20,000 miBrake Linings (inspect) · Cabin Air Filter (replace) · Parking Brake System (inspect) · Suspension System (inspect) · Tie Rod (inspect)
Every 30,000 miEngine Air Filter Element (replace)
Every 100,000 miPCV Valve (inspect) · Spark Plugs (replace)
At 150,000 miAccessory Drive Belt (inspect) · Drive Belt Tensioner (inspect) · Engine Coolant System (drain, flush & refill)

Owner how-tos

Condensed service procedures for routine maintenance. Procedures that require dealer diagnostic equipment are identified and summarized only.

Common procedures

Key fob — remote (RKE) programming programming new fob buttons Dealer tool OEM · verified
Tool requiredDRBIII scan tool (dealer / locksmith)
WhyTransmitter codes are written into the receiver in the passenger door module
Anti-theft (SKIS) — module initialization after immobilizer module replacement Dealer tool OEM · verified
When neededAfter Sentry Key Immobilizer Module (SKIM) replacement
Tool requiredDRBIII scan tool
Also requiredThe vehicle's four-digit PIN code

Reliability & federal safety record

Owner-reported issues, recalls, investigations and service bulletins on record with NHTSA — an unfiltered look at what owners actually experience.

The 2020 Ram ProMaster City shows 1 complaint, 2 recalls, and 53 TSBs, with zero crash or fire complaints recorded. This year falls within a dramatic quality-remediation arc: complaints plummeted from 76 in 2017 to just 1 in 2018 and have remained negligible through 2022, while recalls dropped from 12 in 2017 to zero in 2018. The 2020 model year is notable as a bridge year—maintaining the low complaint baseline established in 2018–2019 while experiencing a slight uptick in recalls (2) compared to the prior year (1), though without triggering any federal investigations. TSB volume (53) remains moderate, consistent with the generation's post-2018 normalization. The sole complaint filed in 2020 targeted a structural concern, and no crash or fire complaints were logged. This data suggests 2020 represents the stable, post-improvement phase of this generation—making it a comparatively low-risk purchase within this vehicle's production run, though the slight recall activity in surrounding years warrants verifying that any outstanding recall campaigns were completed on a specific unit before purchase.

2
Open recalls
NHTSA campaigns
53
Service bulletins
Manufacturer communications
0
ODI investigations
Office of Defects Investigation
1
Owner complaints
0 involved a crash · 0 a fire
Owner complaints by model year NHTSA · this generation & adjacent

Owner complaints filed with NHTSA, by component

All 1 complaints on record, top 1 components.

Structure1

Source: NHTSA Office of Defects Investigation complaint database.

Recalls NHTSA · verified

Showing 2 of 2 campaigns on record for this vehicle.

21V147000Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/ModuleReported 09/03/2021

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous… Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at…

21V728000Exterior Lighting:Turn SignalReported 21/09/2021

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail… Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer…

Technical service bulletins NHTSA · verified

Showing 5 of 53 bulletins on record with NHTSA.

BulletinDateComponentSummary
S25080001022025-11-07Electrical SystemIntermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs…
21-040-252025-10-02Power Train948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a…
02-002-25 REV. A2025-09-12SuspensionShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or…
02-002-252025-05-21Suspension"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or…
S14080003842024-01-10Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State…

Common OBD-II trouble codes

The most common OBD-II codes for this vehicle's emissions system. These are standardized SAE J2012 definitions, not vehicle-specific fault reports.

P0420
Catalyst system efficiency below threshold — Bank 1
P0300
Random / multiple cylinder misfire detected
P0171
System too lean — Bank 1
P0455
Evaporative emission system leak detected — large leak
P0128
Coolant thermostat below regulating temperature
P0442
Evaporative emission system leak detected — small leak

VIN tools

Decode factory build data for a specific vehicle by VIN.

VIN
Decode a VIN to confirm the transmission and build data for a specific ProMaster City. OEM
Build data
Plant, GVWR class, engine and body data for any 17-character VIN.
Recalls
Check open recall campaigns against a specific vehicle by VIN.

Vehicles with shared specs

Find every vehicle that shares this one's battery, bulbs, oil capacity, platform or parts.

Reference guides

Cross-vehicle references for the kinds of data on this page.

Frequently asked

Does the 2020 ProMaster City have open recalls?

NHTSA lists 2 recall campaign(s) for this model year. Check your specific vehicle by VIN.

What gas mileage does the ProMaster City get?

EPA figures are 21 city / 28 highway / 24 combined mpg.