HomeTrouble CodesU0564

U0564 — Invalid Data Received From Speech Recognition Module

Generic OBD-II · all makesNetwork / communication

U0564 is a network communication code indicating the vehicle's main computer received invalid or corrupted data from the speech recognition (voice control) module. This module is typically part of the infotainment system and controls features like voice-activated navigation, hands-free calling, and audio commands. The code does not directly affect engine operation or emissions.

Symptoms

What causes it — most likely first

1. Failed speech recognition module hardware

The voice control module itself has failed internally, preventing proper data transmission on the CAN network.

2. Loose or corroded electrical connections

Connectors or wiring to the speech recognition module are damaged, oxidized, or making intermittent contact.

3. Loss of power or ground to module

Blown fuse, faulty relay, or damaged wiring is preventing the module from receiving proper electrical supply.

4. Module software/firmware corruption

The module's internal software has glitched and is sending corrupted data; a software update or module reset may resolve this.

5. CAN bus communication fault

A broader network issue is corrupting data between modules; other U-codes may be present.

6. PCM/ECM fault (unlikely)

Very rarely, the main computer may misinterpret valid data; this should be investigated only after all other causes are ruled out.

How it's diagnosed

  1. Scan all modules for additional U-codes to identify network-wide issues
  2. Locate the speech recognition module (typically in dashboard, center console, or rear)
  3. Inspect module connectors for damage, corrosion, or loose pins
  4. Check all fuses and relays supplying power to the infotainment/voice module
  5. Verify proper ground connection to the module
  6. Use a diagnostic scan tool to check if the module is present on the network and responding
  7. Consider software update or module reprogramming if available; otherwise replace the module

Code facts & related codes

SystemNetwork / communication
StandardizationSAE generic — identical on every make

Frequently asked

Will my car run without the speech recognition module?

Yes. The module is purely for convenience features (voice commands, hands-free). Engine operation, transmission, and emissions are unaffected.

I've been told to replace the PCM for U0564 - is this necessary?

Almost never. The PCM/ECM is rarely the cause of U0564. This code specifically indicates invalid data FROM the speech recognition module, not a fault in the main computer. Reputable shops will diagnose the voice module and its connections first.

Can a battery disconnection fix U0564?

Sometimes. If the issue is a software glitch or temporary corruption, disconnecting the battery for 10-15 minutes may reset the module and clear the code. This is worth trying before expensive repairs.

How much does replacement cost?

Replacement costs vary significantly by vehicle make and model. The speech recognition module itself may range from $200-$800+ plus labor. Always obtain a diagnostic fee quote and second opinion if told major repairs are needed for this code.